FAQ's

Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.

Orders

Below are some of are common questions about orders

Can I apply a current promotion to a past order?

No, promotions cannot be applied retroactively. They are valid only for
orders placed during the specific timeframe of the promotion.

What happens if a promotion changes after I've seen it advertised?

While we strive to maintain consistency, we reserve the right to change
any aspect of a promotion. Any such changes will be communicated through
our official channels.

Products

Below are some common questions about our products

How long should I stay in a cold plunge tub?

The recommended duration is 5 to 10 minutes. Staying longer can increase the risk of hypothermia, so it's best to start short and gradually extend the time as your body adapts.

Can cold plunges help with muscle recovery?

Yes, cold plunges are highly effective in reducing muscle soreness and speeding up recovery after intense workouts by decreasing inflammation and numbing sore muscles.

Will I get sick from using a cold plunge tub?

No, as long as you use the cold plunge tub properly and don’t overexpose yourself, it won’t cause illness. In fact, it can boost your immune system with regular, controlled use.

How do I clean?

Depending on usage, every 1-2 weeks inspect the filter by taking it out of the housing and using a garden hose with a higher pressure nozzle to rinse the filter.

Every 1-3 months the water filter cartridge should be changed depending on your daily or moderate use.

You should change the water periodically according to the usage and water clarity. You can connect the garden to the chiller outtake hose that pushes cold water into the tub; but instead direct the old water to the nearest drain.

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